Empower your customer relationships with our conversational interfaces

Provide your clients with 24/7 support.
Automate entire customer service processes.
Get in touch with your clients at the right moment.


Trusted by market leaders

Humans and AI can actually work together


Reduce the costs of your help desks and improve user satisfaction.

Our conversational interfaces answer repetitive questions, interpret them, and alert a human chat agent for the most complex ones.

"Awhy automates the 75% of the answers we receive every day."
Tania Farci
Tania Farci
Communication Manager Cisia

Full automation

Automate entire processes, not only conversations.

Welcome to the future. Orders, password resets, support tickets: sit back, our conversational interfaces do the hard work for you.

"We reduced our support ticket opening time by 1000% by integrating Awhy with our back end system."
Leone Tronconi
Leone Tronconi
Innovation Manager Timenet

Customer discovery

Every conversation is a business opportunity

Talk to your users and gather precious information: Awhy helps you analyze it and improve your customer relationships.

"The Italian Zendesk? Here's Awhy, the new smart customer service."
Nana Bianca
Hubble acceleration program
Customer discovery

We are proud of our numbers


Requests automated


Performance improvement

€ 300k

Yearly cost saving per client

Founded in Bologna, Awhy develops conversational interfaces for customer service automation.

Il Sole 24 Ore

Awhy is the Italian reference point when we come to speak of chatbot and customer care.


Awhy helps companies diminish the customer service workload up to the 80% of the total.

Startup Italia

Easily integrable with your back end systems

Install Awhy onto your website in a few minutes.
Integrate our conversational interfaces with third-party systems as Salesforce or proprietary CRM.

Put your customers first:
it's easy, with Awhy