Chatbot
Chatbot for the customer service of the future
From today on, your customer service scales with your business. Automate the easier questions, and provide human support for the most complex ones.
Thanks to the artificial intelligence, your chatbot gets smarter day after day and handles more complex questions with the time!
85%
Requests automated
1000%
Performance improvement
€ 300k
Yearly cost saving per client
Why Awhy
Not only automated answers: an AI that interacts with your users
Don't settle for general and vague answers. Our chatbots can interact with your customers, gather information and, on this basis, offer the best possible solution.
Welcome to the new era!
Dinamic conversation flows
Provide the best possible answer for any situation: you can easily define several conversation flow using the control panel. Control your chatbot behaviour in different situation by using an easy drag and drop tool!
Take control of the conversation
Automate your customer service doesn't mean giving up on your client: take the conversation over whenever it's needed thanks to the live chat, and provide a high-end customer support in any situation.
Start from your FAQ
The FAQ on your website represent a very good starting point for your chatbot: starting from there, our chatbots grow their knowledge base with the time and answer an increasing number of questions.
Ready in a few minutes
You can install our chatbots onto your website in a few minutes by pasting a simple code.
Do you need further information? Contact us, our team will be happy to help you.
Personalise your chatbot and control the system performance
You can access your account and personalize your chatbot: appearance, behaviour, personality.
Not only: you will get access to advanced analytics and receive practical feedback on how to improve your customer service based on what your customers are asking.
Put your customers first:
it's easy, with Awhy
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Via Agostino Bassi, 5
56121 PISA
Awhy Srl is controlled by Netresults Srl, from the Vianova group
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